Great customer service
Im very impressed with the customer service provided by TMobile. From their stores to their call centers, they are extremely helpful and honestly seem to enjoy what theyre doing. While the actual call/data coverage has improved tremendously, it is no where near as robust as AT&T or Verizon. Major cities are well covered with LTE service... And it is fast. But hit the road and service drops considerably. For example, Highway 99, a major route between Los Angeles and San Francisco has several dead zones which is annoying. One positive ... Their international roaming agreements are excellent. While recently in Mexico we had better coverage than at home in California. And in December while traveling through several southeast Asia countries, data and texting were superb ... And all included in our plan at no additional charge.
Dan Puerto Vallarta about
T-Mobile, v2.7